Privacy Policy

Effective Date: June 28, 2026

At BrandSetuOnline Healthcare Services, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our home healthcare services.

By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following information when you use our website or services:

Personal Information

  • Full Name
  • Mobile Number
  • Email Address
  • Residential Address
  • City/Location
  • Patient Information (only when necessary for providing healthcare services)

Technical Information

  • IP Address
  • Browser Type
  • Device Information
  • Pages Visited
  • Date and Time of Visit
  • Cookies and Usage Data

2. How We Use Your Information

We use your information to:

  • Schedule and manage healthcare appointments
  • Provide home healthcare services
  • Respond to your inquiries
  • Improve our website and customer experience
  • Communicate important service updates
  • Process payments (where applicable)
  • Comply with legal obligations

3. Sharing of Information

We do not sell, rent, or trade your personal information.

We may share your information only with:

  • Qualified healthcare professionals assigned to your service
  • Diagnostic laboratories (when laboratory services are requested)
  • Payment service providers (for payment processing)
  • Government or legal authorities when required by law

4. Data Security

We implement reasonable administrative, technical, and physical safeguards to help protect your personal information from unauthorized access, disclosure, alteration, or destruction. While we strive to protect your information, no method of electronic transmission or storage is completely secure.

5. Cookies

Our website may use cookies to:

  • Improve website performance
  • Remember user preferences
  • Analyze website traffic
  • Enhance user experience

You can disable cookies through your browser settings, although some website features may not function properly.

6. Third-Party Services

Our website may include links to third-party websites or services. BrandSetuOnline is not responsible for the privacy practices or content of those third-party websites. We encourage you to review their privacy policies before sharing any personal information.

7. Medical Information

Any medical or health-related information you provide is used solely for delivering requested healthcare services and coordinating patient care. We treat such information with appropriate confidentiality.

8. Children’s Privacy

Our services are intended for individuals of all ages through their parents, guardians, or authorized representatives where applicable. We do not knowingly collect personal information from children without appropriate authorization.

9. Your Rights

Subject to applicable law, you may have the right to:

  • Access your personal information
  • Request correction of inaccurate information
  • Request deletion of your personal information where legally permitted
  • Withdraw consent for certain processing activities
  • Contact us with privacy-related questions or concerns

10. Data Retention

We retain personal information only for as long as necessary to:

  • Provide healthcare services
  • Maintain service records
  • Comply with legal, regulatory, or accounting requirements
  • Resolve disputes and enforce our agreements

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised Effective Date. Continued use of our website after updates constitutes acceptance of the revised policy.

12. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us:

BrandSetuOnline Healthcare Services

Email: nursinghelpline@gmail.com

Call: +91 7892184601

WhatsApp: +91 8792454838

Consent

By using the BrandSetuOnline website and our services, you acknowledge that you have read, understood, and agree to this Privacy Policy.