Terms and Conditions
Effective Date: June 28, 2026
Welcome to BrandSetuOnline Healthcare Services. By accessing or using our website and services, you agree to comply with these Terms and Conditions. If you do not agree with any part of these terms, please do not use our website or services.
1. About Our Services
BrandSetuOnline provides home healthcare services, including but not limited to:
- Nursing Care
- Elderly Care
- Home Care
- Medical Care
- Doctor on Call
- Laboratory Services
- Medical Equipment Rental
- Patient Care Assistance
Service availability may vary depending on your location and operational capacity.
2. Booking and Appointments
- Appointments can be made through our website, phone, WhatsApp, or email.
- Booking requests are subject to confirmation by our team.
- We reserve the right to reschedule or decline appointments due to operational or unforeseen circumstances.
3. Payments
- Payment must be made using the approved payment methods provided by BrandSetuOnline.
- Prices are subject to change without prior notice.
- Additional charges may apply for emergency visits, extended hours, or services outside our standard service areas.
4. Cancellation and Rescheduling
- Appointment cancellations should be made as early as possible.
- Same-day cancellations may be subject to applicable charges.
- BrandSetuOnline reserves the right to reschedule appointments due to emergencies, staff availability, or other unavoidable circumstances.
5. Medical Disclaimer
BrandSetuOnline provides home healthcare support through qualified healthcare professionals. However:
- Our services are not intended to replace emergency medical treatment.
- In case of a medical emergency, immediately contact your nearest hospital or emergency medical services.
- Healthcare advice and treatment decisions should always be made in consultation with a qualified medical practitioner.
6. User Responsibilities
You agree to:
- Provide accurate and complete information during booking.
- Follow instructions provided by healthcare professionals.
- Maintain a safe environment for our staff during home visits.
- Inform us of any known medical conditions, allergies, or infectious diseases relevant to the requested service.
7. Medical Equipment
For rented medical equipment:
- Equipment must be used only as instructed.
- Customers are responsible for maintaining equipment in good condition.
- Damage caused by misuse, negligence, or unauthorized repairs may result in additional charges.
8. Privacy
Your personal information is handled according to our Privacy Policy. We collect only the information necessary to provide our healthcare services and improve customer experience.
9. Intellectual Property
All content on this website, including text, logos, graphics, images, icons, and design elements, is the property of BrandSetuOnline unless otherwise stated.
No content may be copied, reproduced, distributed, or used without prior written permission.
10. Limitation of Liability
BrandSetuOnline shall not be liable for:
- Delays caused by traffic, weather, or unforeseen events.
- Service interruptions beyond our reasonable control.
- Any indirect, incidental, or consequential damages arising from the use of our website or services, except where liability cannot be excluded under applicable law.
11. Third-Party Links
Our website may contain links to third-party websites for your convenience. BrandSetuOnline is not responsible for the content, policies, or practices of those websites.
12. Service Availability
Our services are currently available in selected locations. Availability depends on:
- Service area
- Professional availability
- Medical requirements
- Operational conditions
13. Changes to Terms
BrandSetuOnline reserves the right to update or modify these Terms and Conditions at any time. Continued use of our website after changes are posted constitutes acceptance of the revised terms.
14. Governing Law
These Terms and Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes arising from the use of our website or services shall be subject to the jurisdiction of the competent courts in Karnataka.
15. Contact Us
If you have any questions regarding these Terms and Conditions, please contact us:
BrandSetuOnline Healthcare Services
📧 Email: nursinghelpline@gmail.com
📞 Call: +91 7892184601
💬 WhatsApp: +91 8792454838